Auditoría &

Mystery Guest

The importance to know the reality and take the first step.

By auditing your reality in both the commercial, marketing and technology fields, in addition to analyzing the work procedures and action protocols in each department, we prepare a map of objectives and monitor them so that they are carried out.

Other services that complement the Revenue Management strategy in addition to the initial audit, are our diagnosis, analysis and review services of established procedures, acting as Mystery Guest in your establishment.
Our specialty is telling you how you are and, above all, how you can be better. You take the first step and we will go by your side.

Learn about our tailored service proposals:


Network and main website audit
Hiring audit and analysis
Channel manager / PMS mapping status diagnosis
Analysis of rates in use
Audit of the current technological ecosystem and proposals for change points
Commercial strategy audit


Everything included in CHECK & GO
Reservations and check-in process
Customer service at each point of sale
Room quality
Hotel Services
Gastronomic experience
Cleaning and maintenance of common areas
Safety and comfort
Check-out process
Upselling services